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NABL · ISO 15189 · DPDP · ABDM aligned

Nivoradx Cloud — the operating system for diagnostic labs

A multi-tenant SaaS that runs the full journey — patient booking, sample collection, lab processing, pathologist approval, billing, WhatsApp delivery, and multilingual AI voice reports — with strict tenant isolation and clinical-grade audit trails.

Platform

Built for every corner of diagnostics

One platform for labs, imaging centres, clinics, home collection providers, doctors, and corporate customers — with strict per-tenant isolation.

  • Multi-tenant chains

    Every lab is fully isolated. Multi-branch chains get a shared catalog and consolidated reporting.

  • Pathology & imaging

    Analyte-level templates for pathology and structured findings for radiology in one flow.

  • Sample tracking

    Barcode-driven collection, transit, and processing with critical-value escalation.

  • RBAC + ABAC

    Role-based and attribute-based access with strict segregation of duties.

  • WhatsApp delivery

    Governed, opt-in report delivery with tamper-evident, digitally signed PDFs.

  • AI voice reports

    Multilingual voice explanations governed by clinical guardrails — never a substitute for a doctor.

  • Doctor & teleconsult

    Appointment booking and teleconsultation with electronic prescription support.

  • Billing & payments

    Configurable price lists, insurance TPA support, GST-ready invoicing, and RBI-aligned payments.

  • Audit & DR/BCP

    Append-only audit log, continuous backups, and a documented disaster-recovery posture.

Workflow

The full sample-to-report journey

Every step is governed by RBAC, ABAC, and segregation of duties. Every action leaves an immutable audit trail.

  1. Step 1

    Patient registration

    ABDM-friendly identity, guardian and dependent linking, consent capture.

  2. Step 2

    Booking & collection

    Test/imaging catalog, home collection scheduling, barcode label printing.

  3. Step 3

    Lab & imaging processing

    Sample transit tracking, worklists, result entry, QC and reference ranges.

  4. Step 4

    Approval & escalation

    Pathologist and radiologist verification with automatic critical-value alerts.

  5. Step 5

    Billing & payment

    Itemized invoices, insurance/TPA workflows, refunds, GSTN-friendly outputs.

  6. Step 6

    Secure delivery

    Portal, email, and WhatsApp delivery — all governed and audit-logged.

  7. Step 7

    AI voice explanation

    Optional multilingual voice explainer with strict clinical guardrails.

  8. Step 8

    Follow-up & teleconsult

    Doctor booking, teleconsultation, e-prescription, and follow-up reminders.

Compliance

Compliance is a foundation, not a checkbox

The controls a regulated healthcare stack requires — from PostgreSQL row-level security for per-tenant isolation to append-only audit logs for regulator readiness.

  • NABL and ISO 15189 aligned reporting workflow
  • DPDP-ready consent and data-subject controls
  • ABDM-friendly patient identity model
  • AERB, CERT-In, and RBI-aligned operational controls
  • Segregation of duties across lab, medical, and finance roles
Tenant isolation
Postgres RLS
Audit trail
Append-only
Auth
MFA-ready
PHI at rest
Encrypted
Reports
Digitally signed
Backups
Continuous

Get started

Onboard your lab in minutes

Create a tenant, add your branches and staff, and start booking today.